1Lead generation
Objective: Find businesses without a website using location plus business-type searches.
Process: Extract business details, filter out inactive businesses, and keep only viable prospects.
Output: Master lead database in a central CRM.
2Lead distribution
Objective: Allocate leads efficiently to BD members.
Process: Split the list equally or by performance and add notes per lead.
Output: Assigned lead sheets for each BD member.
3Lead qualification
Objective: Prioritize the best opportunities.
Process: Verify size, relevance, and contact quality; tag hot, warm, or cold.
Output: Cleaned and prioritized lead list.
4Lead approach
Objective: Start contact and convert interest.
Process: Use cold calls first, then email and WhatsApp follow-ups with a standard pitch.
Output: Real-time status updates: interested, not interested, callback later, converted.
5Follow-up system
Objective: Raise conversion through consistency.
Process: Run 3–5 follow-ups on a schedule across day 1, 2, 4, and 7.
Output: Better engagement and stronger close rates.
6Client conversion
Objective: Turn interest into payment.
Process: Share pricing, deliverables, timeline, and confirm via call or written approval.
Output: Converted client with payment confirmation.
7Handover to development
Objective: Prepare a complete brief for production.
Process: Collect requirements, business details, references, and contact information.
Output: Ready-to-build project brief.
8Development & delivery
Objective: Build and launch the website.
Process: Select or customize a template, develop, quality-check, and hand over after review.
Output: Completed and delivered website.
9Post-delivery
Objective: Retain clients and create future revenue.
Process: Gather feedback and offer maintenance, SEO, and digital marketing.
Output: Retention, testimonials, and upsell opportunities.